This book describes the types of interaction we should expect from the next generation of public services, the digital platforms and infrastructure they will be built with, and the public sector design values needed to make them a reality. Including 30 illustrated design patterns, 10 strategic interventions, and global examples of emerging patterns in digital government.
Surviving and Thriving in the Age of AI is specifically designed for busy professionals, leaders and decision makers. It is organized to allow you to gain valuable insights quickly and on demand. Above all, the content is grounded in real-world experience and practical applications within the context of digital transformation, ensuring its relevance to everyone who is embarking on a digital journey. Each topic concludes with thought-provoking questions and actionable steps to guide your personal exploration of AI and its implications.
This book is essential reading for anyone seeking to understand and navigate the rapidly evolving landscape of digital property and mortgage transactions. It offers a nuanced understanding of the transformative forces that are shaping the digital property market, and it provides a stark warning to market incumbents on the need to evolve their business models, their technology and their cybersecurity capabilities.
The book sets out the potential for financial services in metaverses and the ‘always-on’ immersive internet, beginning with a look at the technologies needed to make these metaverses useful for business. It describes the ways in which new markets will function and the digital assets that will be exchanged in transactions between online identities.
Every organization is a service organization but most weren’t built to deliver services successfully end-to-end. This book aims to solve this problem. With examples from large organizations and services it delivers practical tools and ideas to change how organizations pursue their purpose.
This book maps out how to design better transport. Engineers measure success by speed and efficiency – but these are not the way that passengers think about a good trip. We choose how to travel, influenced not only by speed and time but by habit, status, comfort, variety – and many other factors that engineering equations don’t capture at all.
This revised, expanded second edition of Digital Transformation at Scale is a guide to building a digital institution. It explains how a growing band of reformers in businesses and governments around the world have helped their organizations pivot to this new way of working, and what lessons others can learn from their experience.
In this warm and empathetic guide to the modern workplace, Helen Holmes tackles precisely what’s going wrong in your workplace – and how you can improve your working week.
In an attempt to understand why we persistently fail to learn from catastrophic events, this book considers two questions. — Why don’t we learn? — What would it take to enable real systemic change? It concludes by offering an accessible model for systemic change as a framework to evoke reflection and enquiry.
Christian Wolmar argues that autonomous cars are the wrong solution to the wrong problem. Even if the many technical difficulties that stand in the way of achieving a driverless future can be surmounted, autonomous cars are not the best way to address the problems of congestion and pollution caused by our long obsession with the private car.
Money is changing and this may mean a new world order. David Birch sets out the economic and technological imperatives of digital money, discussing the potential impact of it and the political tensions involved, as a contribution to the debate that we must have to shape the International Monetary and Financial System of the near future.
Trade is no longer just the ships, planes and lorries that move the goods we buy around the world or the services we consume either physically or digitally. This book examines the US, Chinese and Russian approaches to `strategic trade’ and argues that Europe must adapt or lose out.
This book addresses one of the most vexing problems facing humans today: how can we create and use technologies so that they deliver maximum benefit and pose minimum harm?
Money is changing, and this book looks at where the technology of money might be taking us in the future. Technology has moved our concept of money from physical things, to unseen bits of information. But the shape of the future can be seen in the distant past.
Trade is being weaponized – and this isn’t good. As politicians on both sides of the Atlantic raise the stakes, trade is increasingly a tool of coercion to achieve strategic influence. This book looks at the risks for us all as trade becomes an instrument of foreign policy, and shows how politicians could turn things around.
Why did Britain’s cities, once the engines of the industrial revolution, decline so severely? What needs to be done if our cities are once again to be the drivers of our economy? This book answers these questions, looking at the lessons of the last two hundred years.
